Financial institutions spend a fortune on IT but have trouble measuring the value they get from their investment. Isn't it time to know?
Global IT spending by financial institutions is forecasted to reach $179.2 billion in 2013. But is this the right amount, and are financial institutions getting the results they expected? From culture and accountability, to metrics and service levels, we explore why IT value is so hard to manage, and how leaders are overcoming these obstacles. Find out how you can better understand the value of IT investments, and create a trusted partnership between IT and the business.