Retail and Consumer Publications
Customers take control: How the multi-channel shopper is changing the global retail landscape |
Pick n mix: Meeting the demands of the new multi-channel shopper |
Making money from social media |
Customers take control: How the multi-channel shopper is changing the global retail landscape Consumers are leading and shaping the way in multi-channel shopping with many retailers lagging behind in terms of meeting their needs. This PwC survey studied online preferences and habits of eight different markets. While some conclusions have supported anecdotal evidence, others may come as a surprise to both the retailer and consumer. |
 December 2011 |
Pick n mix: Meeting the demands of the new multi-channel shopper Increased access to information and a broader set of offers mean consumers can now pick and choose how they research, buy and receive purchases to suit their individual needs. We’re seeing new themes emerge in the way consumers shop that will have profound consequences for retailers and consumer goods companies. |
 April 2011 |
Making money from social media Why should you care about social media? Your customers are gathering there. Conversations about your business are happening - with or without you. Decisions to choose you are made based on opinions on social media platforms. It's the world's largest focus group. It can be the most effective way to reach your customers. |
 February 2011 |
14th Annual Global CEO Survey: Industry summaries site |
 February 2011 |
Global economic crime survey: Retail and consumer sector summary Our annual global information security survey finds that while retail and consumer executives recognize the growing and continued importance of information security to their organisations and customers, they have been holding back on increasing information security investments. In this report, we examine the next stage of information security priorities and risks for the retail and consumer sector. |
 December 2010 |
The food, beverage and consumer products industry: forging ahead in a new economy In association with the Grocery Manufacturers Association (GMA) which represents some of world’s leading food, beverage and consumer products companies, we are delighted to present our 14th annual financial performance benchmarking report. In addition reviewing recent financial performance in the sector, we also look what actions leading companies are taking in response to the difficult operating environment and to realise new opportunities for growth. |
 October 2010 |
Global CEO Survey Retail & Consumer Results Our annual global CEO survey represents the views of over 270 of the world’s leading CEOs in the retail and consumer goods sector. This report shares with us how they have responded to the challenges brought about by the recession, the concerns they currently face and their strategies for positioning their companies for longer-term growth. |
 January 2010 |
Future Skills Requirements of the Food and Beverage Sector |
 November 2009 |
Evolution or revolution? How to respond to consumers’ demands for value This report looks at how the recession has brought about a step change in the way consumers shop; in how they perceive ‘value’ and spend money. The key question is now whether or not these changes are likely to be permanent. We look at how a number of retailers have already re-shaped their businesses in line with this change in consumer behaviour. |
 October 2009 |
Glimmers amid the glooms: The outlook for the retail and consumer products sector in emerging markets This publication reviews how the downturn has affected six retail and consumer product sub-sectors in the emerging markets of Asia, Latin America and Central and Eastern Europe. The sectors featured include food and general retail, fashion and apparel, fast-food restaurants, fast-moving-consumer-goods, luxury goods and consumer durables and electronics. We also look at the outlook for these sectors over the medium term horizon. |
 August 2009 |
Leveraging growth in the emerging functional foods industry: PwC global Advances in food and medical science as well as more health-conscious consumers are driving demand for functional foods (those with nutritional and disease-preventing qualities). In this report we review the opportunities for investment and dynamics of this high-growth sector which is clearly well-positioned to respond to emerging healthcare trends, including personalised medicine and greater incentives to reduce medical costs. |
 August 2009 |
What’s in store?: Retail and Consumer business insights We are delighted to announce the first edition of our Retail & Consumer What's in store? e-magazine. This e-magazine will focus on the topical issues and challenges facing companies operating within the Retail & Consumer sector. It aims to bring you the latest research, new and emerging trends and some of the insights we've gained through working with leading companies in the sector |
 July 2009 |
Building to win: How multinationals are structuring to compete in emerging markets In this report we look at how a number of international retail and consumer companies have structured their operating models to deliver superior growth performance in emerging markets. We review the impact of the downturn on the outlook for retail and consumer product sectors in these markets. We’ve also included some perspectives from major retail and consumer company executives on their in-country operating models as well as the broader issues and challenges to leveraging growth opportunities in these markets. |
 June 2009 |
Sustainability: Are consumers buying it? Sustainability is rapidly becoming a business imperative and failing to respond to this challenge is no longer an option. This report provides a unique insight into how sustainability is likely to affect consumer behaviour and also details the key steps retail and consumer companies will need to take to address this issue. |
 July 2008 |
Global sourcing: Shifting strategies - A survey of retail and consumer companies This survey of nearly 60 large retail and consumer goods companies across eight countries reveals that the practice of global sourcing is thriving. Many companies are however not clear on their cost savings or confident of product safety and other key risks. Cost is still the primary driver of global sourcing decisions. The report also contains practical recommendations on issues currently facing the sector. |
 May 2008 |
Retailing 2015: New frontiers An accelerating pace of change is expected for the retail industry through to 2015. Explore the key drivers behind this change, the trends expected to dominate the future and the critical success factors that must be addressed to manage the complexity and diversity of retailing in 2015. |
 October 2007 |
