Communications Publications

The consumer-led mobile smart phone transformation

The power of social media

Digital mobility drives you: You drive digital mobility


The consumer-led mobile smart phone transformation
This report summarises key findings from a survey of smartphone users. It explores how consumers use smartphones, how the technology has affected their everyday lives, and how much they expect to increase their use of smart phone activities during the next few years.


November 2011

The power of social media
This publication presents social media as a business tool that can be used to solve real business issues in respect of your customers and employees. It discusses the benefits, risks and implications of using social media in business and also includes some social media success stories from the likes of Gap and Dell.


September 2011

Digital mobility drives you: You drive digital mobility
Digital mobility is receiving increased attention in business and society, as it moves beyond classic internet capabilities. It's expected to be the main technology and applications driver in digital transformation and emergence in the years ahead. This PwC survey identifies key trends in digital mobility and also explains that adopting digital mobile solutions is a necessity for companies to compete for attention and market share from all types of users.


July 2011

The new digital economy
The paper, The new digital economy: how it will transform business, has been written by Oxford Economics and sponsored by PwC, AT&T, Cisco, Citi, and SAP. The report identifies six significant trends that will transform the digital global playing field over the next five years by surveying 363 companies across eight countries.


June 2011

Rethinking IT strategy: Can it enable a step change in communication service provider performance?
This survey report, published by PwC and commissioned by Oracle, focusses on the current IT environment and associated budgets, the key drivers and challenges for change and future IT strategies specific to commerically off-the shelf vendors (COTS). The publication also discusses several big trends that will be on the agenda of the CIO in the coming years.


May 2011

Making sense of a complex world: Accounting for revenue in the telecom industry - challenges and solutions
The IASB and FASB issued their joint exposure draft “Revenue from contracts with customers” in June 2010. These proposals have attracted more debate in the telecom industry than any other industry. The objective of this paper is to explain why telecom operators have severe reservations about aspects of the proposed new standard and to suggest ways in which operators might respond to the new accounting rules.


April 2011
 

Communications review: Are your priorities fit for the future?
The communications industry changes frequently and quickly. The priorities of the operators in the sector must match the pace of change. In this issue we present some of the priorities on which we believe operators need to focus in order to survive and thrive in the future. Our articles explore how to improve profitability in the B2B segment; simplifying organisational structures to better serve the customer and the importance of investing in information security to manage and mitigate risk.


April 2011
 

14th Annual Global CEO Survey: Industry summaries site
 


February 2011
 

Technology forecast: Unleashing enterprise mobility
The latest edition of Technology forecast: Unleashing enterprise mobility focuses on how smart phones provide new opportunities for organisations. Articles in this edition include: how enterprises can turn the popularity of smart handhelds to their advantage; how enterprises are dealing with the security issues attached to smart handhelds; and how CIO's can exert their leadership on the transition to mobile devices.


January 2011
 

Communications review: Getting it. giving it. growing it
This edition of Communications Review focuses on how to harness, create and expand value in an ever more complex world of interrelated risks and opportunities. The articles included in this edition examine the new opportunities available to service providers brought on by the increasing consumer demand for smart phones and high-speed connection; the opportunities available to communication companies to transform the way health applications and services are designed and developed and how the global economic and fiscal environment has an effect on the rollout of ultrafast broadband services.


December 2010