Consumerisation of IT
Employees are used to a user friendly experience with mobile devices, tablets or personal computers. According to PwC's 4th Digital IQ survey, 73% of leading companies agree that IT investments are made primarily to support growth initiatives and leverage emerging innovations such as mobile devices and social media.
What changes are IT departments making?
- Developing enterprise applications that are easier to learn, and thus improving productivity
- Developing user-friendly mobile applications
- Implementing Bring Your Own Device (BYOD) programs
- Providing alternatives to email, such as internal chat and social networking
Key technology challenges:
- Proliferation of devices with differing lifecycles
- New device configuration and management requirements
- Application development tools need to address multiple platforms
- Increased IP and data protection and network security concerns
How PwC can help:
- Providing new pricing and marketing strategies
- Developing a prioritization and implementation schedule
- Designing and implementing operational and IT strategies to manage cost and complexity without sacrificing growth
- Developing a process to ensure the right decisions are being made on an ongoing basis
- Creating a strategy to continuously monitoring the internal (organisational, operational) and external (customer, shareholder) impact
of IT leaders consider consumerisation “somewhat” or “extremely” beneficial.