Cloud-enabled Telco Opportunities

The shifting information and communications technology (ICT) landscape has placed greater revenue and profitability pressure on telecommunications operators (telcos) than ever before. Technology vendors are cannibalising telco revenues with over-the-top offerings, and forging customer relationships with value added services. More than ever before, telcos are challenged with the need to evolve beyond network connectivity and provide distinctive service offerings – into the rapidly growing technology services market.

Fortunately, telcos are well positioned to offer a number of cloud services, and those that can create a compelling end-to-end cloud proposition that integrates their network management capabilities, supported by an agile and service- oriented operating model, could carve out a differentiated and attractive offering to small and midsize businesses (SMBs) and enterprises.