Providing customer service contains more pitfalls than many of us imagine. Even long-lasting and carefully built relationships with customers may crumble due to relatively small mistakes.
During our one-day training, you will learn how to:
Your customers are all around you: external and internal clients, your manager or even your colleague. We all provide customer service on a daily basis and therefore this training helps to enhance the skills of literally anyone.
For more information do not hesitate to contact us on: firstname.lastname@example.org. Your input is highly welcome and we are ready to propose you a tailored course.