The dynamism, speed, and competitive nature of the business environment require that companies seek a competitive advantage to develop highly focused performance management processes. A high performance management standard allows clients to streamline their company and transform it into a client-oriented company.
We assist our clients with implementing performance management, communicating strategic goals to employees, identifying early warning signs of problems, and deciding what corrective actions are needed. By having access to timely and comprehensive performance information, the management is able to pinpoint the root cause of problems more quickly, set standards and targets, and better assess the strategic value and effectiveness of business processes.
The unique nature of performance management and measurement allows companies to develop and implement a system that cannot be easily copied by competitors.
Key Performance Indicators (KPIs) are a critical part of performance management. They serve to align companies behind goals and direction, provide clear accountability for individual and collective performance, and provide the best mechanism for incentives to achieve performance targets. In practice, defined KPI should turn into Management Information (MI).
The MI framework should be present in all firms to help them drive the business performance aligned to the strategy at all levels of management: