
We have continued to build on our strengths this year, focusing on our clients and investing in technology and automation in order to make us even more competitive in view of the challenges of the global economic crisis. |
We have spent time with our clients, aiming to understand and meet their needs and investing, on an ongoing basis, in our relationships, staying close, providing support and encouraging a twoway open, honest communication. This has been mutually beneficial during these difficult times and has proved to be an essential ingredient in maintaining the level of our turnover, which only decreased by just over 1% this year, resulting in total turnover of €25.811.000 (FY10 €26.189.000). |