CSR TRENDS 2010

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This is our 4th comprehensive survey of corporate social responsibility report trends, benchmarks and best practices. This survey’s research was conducted jointly by PricewaterhouseCoopers’ Sustainable Business Solutions practice and Craib Design & Communications, a group of communications consultants with decades of experience in corporate and investor communications.

CSR TRENDS reviewed 602 companies listed in five Standard & Poor’s indices, including the S&P/TSX Composite, S&P 500, Euro 350, Global 100 and Australia's S&P/ASX 100, as well as private companies and crown corporations. This report is designed to provide insight into the burgeoning field of corporate social responsibility reporting. It is a practical working tool that companies can use to meet the expanding expectations of their stakeholders for more information — and proof — that they are not only building a sustainable business, but also contributing to building a more sustainable world.

This survey does not evaluate the accuracy of the information being reported in the documents or a company’s compliance with any regulation but rather how effective companies have been in communicating their CSR strategies and performance. This report is divided into five chapters:

  • Focus
  • Credibility
  • Context
  • Performance
  • Accessibility

Previous edition:

CSR TRENDS 3: A comprehensive survey of corporate social responsibility report trends, benchmarks and best practices
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