PwC Consulting partnered with the Retail Council of Canada to conduct a high-level retail benchmarking survey with Canadian retailers. This report will allow you to determine where your performance stands among your peers in sales, general and administrative costs (SG&A), as well as key performance indicators (KPIs).
Often we focus our performance measurements internally; how we have done compared to last year and to budget. By comparing externally to similar businesses, you can identify areas of opportunity to reduce costs and improve performance. This study examines the data of 72 retailers, giving you the ability to assess your success across the industry, by category and by function.