Retail Performance Benchmarking

Comparative insight into your financial and inventory performance

The global financial crisis forced companies to reassess and more tightly manage their G&A and working capital. This has evolved into a continuous effort to improve operational efficiencies and get value for money from your SG&A functions.

Benchmarking provides retail participants with comparative insight into how their financial performance compares to relevant industry peers in order to better identify areas of opportunity for improvement.

How PwC can help

PwC’s Retail Consulting Services practice launched an extensive proprietary Retail Performance benchmarking program in 2008, focusing on Selling, General & Administration (SG&A). We provide a custom report to Chief Financial Officers and Chief Executive Officers, identifying opportunities in the following key retail functions:

• Merchandising
• Store operations
• Marketing
• Information technology
• Finance and accounting
• Human resources
• Real estate and construction
• Occupancy costs
• Supply chain
• Corporate services

Participating in the benchmark not only allows retailers to compare key performance indicators to their peers, the customized report quantifies opportunities and provides diagnostics into drivers of gaps that may be identified.

To participate in our Retail Performance benchmarking program, contact us.