Selling, General & Administration Cost and Working Capital Benchmarking

View this page in: Français

How does your firm compare?

PwC’s Retail Consulting Services practice launched an extensive proprietary retail sales general and administration (SG&A) and working capital benchmarking program in 2008. This provides the chief financial officers and chief executive officers with a "snapshot" of their G&A costs and how they rank against comparable leading retailers on key financial and operating metrics.

We benchmark the following key retail functions:

  • Merchandising
  • Store operations
  • Marketing
  • Information technology
  • Finance and accounting
  • Human resources
  • Real estate and construction
  • Occupancy costs
  • Supply chain
  • Corporate services

And we have developed custom benchmarks for each of the following sectors:

  • Department stores
  • Grocery
  • Specialty
  • Big box

To participate in our SG&A benchmarking program, contact us.