The global financial crisis forced companies to reassess and more tightly manage their Sales, General & Administrative (SG&A) and working capital. This has evolved into a continuous effort to improve operational efficiencies and get value for money from SG&A functions.
Benchmarking provides retail participants with comparative insight into how their SG&A expense and retail performance compares to relevant industry peers in order to better identify areas of opportunity for improvement.
How PwC can help
PwC launched an extensive proprietary Retail Benchmark Study in 2008, focusing on SG&A. We provide a custom report to Chief Financial Officers and Chief Executive Officers, identifying opportunities in the following key retail functions:
Participating in the benchmark not only allows retailers to quantify gaps in SG&A versus their peers, our flexible model also allows us to tailor KPIs and customize their report to provide them with deeper analysis into drivers of any gaps that may be identified.
To participate in our Retail Performance benchmarking program, contact us.