Paula Pereira is a partner in the Consulting practice of PricewaterhouseCoopers LLP working in the Toronto office.
Paula has more than 20 years of experience in the financial services industry and leads the Operational Effectiveness practice for Banking and Capital Markets, with specific responsibility for our business banking, consumer lending and banking operations solutions.
Paula focuses on the design of business solutions for retail and commercial banks. Her experience includes business model transformation, multi-channel customer strategies, customer segmentation and technology solution selection. Paula has led business transformation engagements across many of the large Canadian banks as well as regional financial institutions. She is a recognized business banking industry professional and has extensive business transformation experience in both retail and commercial banking.
Paula graduated with a BCom, with a major in Economics, from the University of Toronto in 1988 and earned a CA designation in 1991. She is a member of the Institute of Chartered Accountants of Ontario. Paula lives in Oakville with her family, is a soccer mom in her downtime and an avid runner.