Darren M. Henderson, CA

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Specialty

Digital Transformation

Experience

Technology
InfoComm
Entertainment and Media

Education

Deakin University

Based in Toronto, Darren leads PwC Canada's Technology, InfoComm, and Entertainment & Media consulting practice at a national level. He holds responsibility for understanding market trends,developing thought leadership and providing PwC's services to support client needs, with a current focus on digital transformation. With over 16 years of experience in the telecom and entertainment sectors in both Canada and Asia Pacific, Darren has led the improvement of revenue growth, customer experience and cost reduction for various clients.

Darren's leadership on digital transformation initiatives has involved the development of thought leadership, tools, and business strategies to assist clients as they transition various areas of their business to compete successfully in the digital arena. Some of these areas include:

  • Identifying and increasing revenues through digital means;
  • Enhancing the customer experience through mobile / digital touch points; and
  • Leading projects to allow clients to increase revenues through efficient and accurate content management across multiple platforms, products and transactions.

Darren holds a Bachelor of Commerce degree from Australia's Deakin University, and is a Chartered Accountant.