Workforce performance in Canadian banking

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Value through your people

In growing their businesses Canadian banks need to be conscientious in their activities. To deliver value they must fully understand and leverage their most important asset: their people. From the C-suite to front-line staff, people have a significant impact on the sustainability and success of banking organizations. Understanding workforce performance is key to building effective talent management strategies for attracting new talent, addressing skill needs, understanding pivotal roles and developing the banking leaders of the future.

This PwC study of workforce composition and performance in the Canadian banking sector included a review of data submitted for calendar years 2006 to 2010 from a sample of both large and medium-sized Canadian banks who are Saratoga human capital effectiveness measurement clients. An average of eight unique organizations participated in Saratoga during that time period, including Canada’s “Big 5” banks and a range of mid-size and smaller banks.

Download the full study.