Fulfill corporate responsibility

17th Annual Global CEO Survey – The Canadian Summary
 
 

Meeting stakeholder expectations ahead of the curve

Regulatory requirements and stakeholder expectations are heading in only one direction—up. The demands are pervasive, and reputational damage to laggards can be swift. For some, addressing new requirements is a matter of survival. But a forward-looking, proactive approach can establish an operating model and culture that go beyond compliance to actually enhance competitive position and shareholder value.

Getting ahead of the curve starts with a broad view of stakeholders, deep understanding of relevant issues and trends and the ability to look through both global and local lenses. The next challenging step is relating evolving needs to the company’s operating model and, inevitably, leadership and culture. In other words, an enduring approach addresses not only structure and process, but also people and behaviours.

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