Today’s insurance marketplace is looking for more choice, flexibility and value, as many consumers now prefer to do business across multiple channels. To meet these demands, insurers should acknowledge and embrace the shift in priorities toward the direct channel.
In this PwC Insurance Club EyeOpener, the Direct Distribution Dilemma, we discuss the benefits of a multi-channel sales and delivery model that will allow life insurers to compete in a mature market.
Former Vice President, PwC Consulting & Deals
Vice President, PwC Consulting & Deals