Claims Transformation

Insurance Club EyeOpener Webcast

Canadian insurers continue their relentless focus on improving bottom-line performance in response to economic and regulatory events of the past few years. Nowhere does change have a bigger impact than in the claims area. Competing forces, such as increased complexity, an aging workforce, evolving technologies and procurement approaches are driving changes in how claims departments interact with customers and service providers to stay ahead of the competition and maintain profitability.

This PwC Insurance Club EyeOpener Webcast addresses the following:

• Canadian and global claims transformation trends
• Transformation models and approaches undertaken
• Anticipated benefits and inherent challenges
• Critical success factors and lessons learned

Speakers:

• Claire Cornwall – partner, Insurance
• Allan Buitendag – Canadian Insurance operations leader, Consulting Services
• Jeff Anderson – vice president, Consulting Services

Contact

Claire Cornwall
+1 416 869 2867
Email

Of further interest

• Driving Performance through Strategic Vendor Management
• Insurance Review: Fall 2009 – Claims Transformation
• Insurance Review: Winter 2010

Related industries

• Our Services to the Financial Services Industry

Related services

• Our Consulting Services