Total Retail

In PwC’s most comprehensive Total Retail survey to date, we asked nearly 23,000 online shoppers around the world about issues ranging from mobile shopping to social media influence to innovation at retailers. Their answers reveal the changing behaviors that will drive the next retail revolution.

In last year’s Canadian Total Retail report, we outlined three disrupters reshaping the Canadian retail landscape: the evolution of the store, mobile technologies and social media. These are not simply disruptions anymore. They are reality. Each one has established a strong foothold in society and is already revolutionizing the shopping experience for consumers, particularly among the younger demographics.

3 Forces of Retail Disruption

Explore the 3 disrupters outlined in our 2015 Canadian Total Retail report

 

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Sonia Boisvert
Partner
Tel: +1 514 205 5312
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