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Regulatory brief: OSFI Guideline E-21
The Office of the Superintendent of Financial Institutions (OSFI) released a final version of its Guideline E-21 (E-21) on operational risk management (ORM). This paper provides an overview of the guideline and a description of what institutions should focus on going forward.

Opportunities await: How InsurTech is reshaping insurance
In our latest report, we take a deeper look at how the insurance industry is reacting to this movement and our recommendations on how to get ahead.

Insurance 2020 and beyond: Necessity is the mother of reinvention
Insurance is an industry at a pivotal juncture as it grapples with the impact of new technology, new distribution models, changing customer behaviour and more exacting local, regional and global regulations. Organizations need to be looking at how to keep pace with the sweeping social, technological, environmental, economic and political (STEEP) developments ahead.

Insurance 2020: Equipping your business for the global tax revolution
In our latest global publication, we break down the changes on the horizon for Canada’s insurers and explore how they will affect the skills, systems, and organization of tax teams.

Insurance industry – Key tax rates and updates (2015)
Tax changes, rates, deadlines and other useful information for the insurance industry in Canada.

The devil is in the details: Current and emerging tax issues for insurance companies
During this Insurance EyeOpener we provided tips and strategies in dealing with the CRA on current tax issues and future developments, within the insurance industry.

Turning disruption to your advantage
Insurance CEOs believe that new regulation, increasing competition, technological developments around service provision, and changes in distribution will have more of a disruptive impact over the next five years.

Protecting what matters most: Cyber resilience in the insurance industry
This Insurance EyeOpener - Protecting what matters most: Cyber resilience in the insurance industry highlights the risks posed by cyber threats facing the insurance industry, and key actions and recommendations for resilience.

Top Insurance Industry Issues in 2015 - The impact to Canadian insurers
Top Insurance Industry Issues in 2015 discusses the challenges and opportunities confronting Canada's insurers, and provides insight on how to adapt to change.

PwC SR&Ed Update with Bob Singh, Greg Garland and Mel Machado
Developments related to the Canadian Scientific Research and Experimental Development Tax Incentive Program.

IFRS: Where have we come from? Where are we now? Where are we going?
Having survived the challenges of adopting IFRS in the interim financial statements of the funds, we now look forward to the future to determine our next steps.

Enterprise risk management: Evaluating your company's risk appetite and risk tolerance
This “Insurance EyeOpener: Enterprise risk management: Evaluating your company's risk appetite and risk tolerance” provides an overview on the ins and outs of risk management.

Insurance Modernization: The broad business impact
Proposals by the IASB and FASB for insurance contract accounting, regulatory developments and G-SII and non-banking SIFI designations, are compelling insurance companies to re-evaluate all aspects of their business model and operations.

Insurance 2020: Forcing the pace – The fast way to becoming a digital front-runner
Many life and pensions businesses are scrambling to keep pace with the increasing impact of digital in their marketplace. Could there be a faster, cheaper and more flexible way to grasp the digital potential?

High profits, high stakes: The future of insurance companies in wealth management
This Insurance EyeOpener High profits, high stakes: The future of insurance companies in wealth management discusses the issues insurers will need to evaluate their strategy.

Insurance Review: Winter 2014
The Winter 2014 edition of PwC’s Insurance Review discusses key topics such as innovation in insurance and the impact of Base erosion and profit shifting (BEPS) on the industry.

IFRS 4 Insurance Contracts - Summary of key issues
Change appears to be inevitable as the IASB continues its push to issue a final standard. How the IASB responds to this latest feedback remains to be seen.

Webcast: Challenges for Canadian innovation - Are we keeping pace globally?
This Insurance Club EyeOpener, Challenges for Canadian innovation - Are we keeping pace globally?, discussed key areas of focus for Canadian insurers, such as leadership, operations and support structure.

Webcast: Insurance Contracts – IFRS 4 Revised Exposure Draft
This Insurance Club EyeOpener IFRS 4 Revised Exposure Draft examines how the requirements in the measurement model fit together and how the proposed standard will impact their financial statements.

Insurance 2020: A quiet revolution - The future of insurance M&A
In this paper we make seven overarching predictions for the coming three to five years and we look at the economic, demographic, technological and regulatory factors driving change in insurance M&A.

Insurance Review: Summer 2013
PwC's Insurance Review offers a Canadian perspective on the challenges and opportunities in the insurance industry.

Practical guide to IFRS
On 20 June 2013, the IASB (‘the Board’) published a revised exposure draft (ED) on the accounting for insurance contracts reflecting its response to the comments received on the 2010 ED (‘previous ED’)

Insurance Banana Skins survey: The Canadian results
Learn the most pressing concerns facing Canada’s insurance industry in this biennial survey.

New IFRS for insurance contracts exposed for comment
Following the 2010 exposure draft (ED), the IASB has published a targeted revised ED that will fundamentally change the accounting by all entities that issue insurance contracts.

Insurance 2020: Unleashing the value from values
While many insurers are seeking to remodel their culture for the new market realities, most are only scratching the surface because they’re failing to translate their intentions into real changes.

Global IRW Newsbrief: IRS releases draft FATCA registration forms and additional information regarding FFI lists
The Internal Revenue Service (IRS) released draft Form 8957, Foreign Account Tax Compliance Act (FATCA) Registration, for public review and comment on April 5, 2013.

Global IRW Newsbrief: Applying FATCA to captive insurance arrangements: Surprising results may occur
A captive insurance company is an example of an entity that can produce surprising results when the FATCA rules are applied - affecting both the captive and other entities involved in the arrangement.

Webcast: Navigating the regulatory matrix - OSFI Corporate Governance Guidelines
Despite the fact that Canadian insurance companies have not experienced many of the same issues as their global counterparts, the Office of the Superintendent of Financial Institutions (OSFI) remains focused on continuously improving corporate governance practices.

The Insurance Industry and FATCA – Moving from assessment to implementation: Top 13 in ‘13
Highlights 13 key areas to concentrate on through the remainder of 2013 as you move your FATCA Program from impact assessment into implementation.

Global IRW Newsbrief: How do the final FATCA regulations impact insurers?
The final regulations relating to the provisions of the Foreign Account Tax Compliance Act (FATCA).

Insurance Review: Fall 2012 - Special Life Edition
This special life edition of the Insurance Review spotlights articles on three compelling issues in today’s life insurance market: low interest rates, life insurance 2020 and intra-group reinsurance.

Webcast: Getting it right – Becoming consumer-centric
Most insurance companies are looking to become more customer-centric, but what does being 'customer-centric' really mean?

Billing Transformation
Our team works collaboratively with you to address critical billing issues and has assisted clients with transformational initiatives ranging from billing process improvements to new system implementations.

Claims Transformation
Our Claims Transformation team can help you define and implement the right claims operations strategy and operational model to help you achieve your business objectives.

Distribution and Channel Management Transformation
Our team can help transform your organization by advising on the design and execution of your distribution and channel models to deliver a targeted, consistent, and brand-aligned customer experience.

Policy Administration Transformation
Our Insurance team helps you make the right decisions regarding policy administration. We bring the skills and know-how of a global network of insurance professionals who have dealt with issues like those faced by your company and can provide an independent point of view.

Webcast: Insurance M&A - Eat or be eaten?
This Insurance Club EyeOpener session discusses our perspectives and experience with insurance M&As, what to expect for 2012 and key considerations for insurance dealmakers.

Insurance Review: Spring 2012
This issue of Insurance Review looks at M&A activity from 2011,discusses cross-border reinsurance, and provides an insurance-focused look at results from our Global CEO Survey.

Webcast: The Direct Distribution Dilemma
Listen to this PwC Insurance Club EyeOpener as we discuss the benefits of a multi-channel sales and delivery model that will allow life insurers to compete in a mature market.

Insurance Solvency Regime Developments: Striking the Right Balance in Canada
In this paper, we consider the solvency regime reform proposals with a focus on the potential impact on Canadian life insurers.

Webcast: The Future of Insurance 2020
Listen to this PwC Insurance Club EyeOpener as we share highlights from our current research on Project Blue: The Future of Insurance.

Webcast: Regulatory capital for insurance – A changing environment
Listen to this PwC Insurance Club EyeOpener as we share our international experiences by discussing learnings and influences from Solvency II.

Canadian Insurance Taxation (Third Edition)
Canadian Insurance Taxation covers the full range of taxation issues facing insurance companies and policyholders including updates on sales and excise taxes and a new chapter of transfer pricing.

Insurance EyeOpener
The PwC Insurance EyeOpener is an informative event designed to educate those in the industry about key trends affecting insurers.