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Canada Health Infoway’s CEO Richard Alvarez

Seeing further,
reacting faster

Bringing the health care sector into the 21st century with innovative digital solutions is a daunting challenge. Canada Health Infoway’s Richard Alvarez discusses why he’s up for the task with Up front magazine.

Healthcare organizations and governments face a growing imbalance of supply and demand. They must manage increasing costs while balancing the need to improve access to safe, quality care and services.

These costs stem from fragmentation of resources between healthcare agencies; increasing requirements from declining infrastructure; an aging Canadian demographic, and a shortage of skilled labour. If the sector continues to work this way, it risks a financially unsustainable future and more potential health problems. The healthcare system and government must find innovative solutions to give Canadians timely access to quality care.

Learn more about Business Transformation

How PricewaterhouseCoopers can help

Healthcare organizations can benefit from PwC's unique insight and strategies to help address current issues that plague the sector. Our comprehensive range of experience combined with PwC's global network of healthcare professionals and our Health Research Institute provide clients with current surveys and publications that help with the following:

Integrated Service Delivery: Coordinating healthcare services centred on the needs of patients/clients and specific population groups

Shared Back-Office Services: Integrating human resources/payroll, supply chain and information management and IT across health organizations and regions to improve efficiencies

Digital Backbone: Utilizing technology to better integrate, standardize and transfer knowledge of administrative and clinical information

Quality and Safety Standardization: Defining and enforcing clinical standards while establishing consistency of care and a mechanism for accountability and transparency

Strategic Resource Deployment: Finding more effective ways to allocate resources to control costs and provide sufficient access to quality care

Adaptable Delivery Roles and Structures: Creating flexible care settings and expanding clinical roles that are centered on patient/client needs

Incentive Realignment: Facilitating and manage access to care while supporting accountability and responsibility for healthcare decisions

Innovation: Improving treatment, efficiency and outcomes through technology, innovation and process changes

Infrastructure and Service Delivery: Balancing public and private interests in health care infrastructure investments as well as health care delivery

We also provide tailored solutions to a variety of clients, including private- and public-sector pharmaceutical and biotechnology companies, research organizations, healthcare providers and government.

Contact a member of our healthcare team to discuss your unique concerns.


William Falk
Healthcare Leader, Toronto
Tel: +1 416 687 8486

Core Government, Healthcare and Life Sciences