Consumer Lending Survey 2013

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The tide turns: Canadians, debt and retail lending

When it comes to household debt, Canadians want to do the right thing. They want to cut their debt. There’s just one problem: they struggle with their resolve.

Despite Canadians’ wavering resolution and rising household debt levels, the tide is turning on consumer debt and retail lending in Canada. Regulatory interventions appear to be helping to cool real estate lending markets. The challenge for Canada’s banks is how to replace the income lost as retail lending slows. 

Banks need to focus on developing new value-added products and services that consumers will pay for — including mobile products aimed at the smartphone generation. At the same time, banks need to manage their costs aggressively — and strategically.

Previous editions

949 KB Maxed out: Canadians ready to cut debt (949 KB)
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949 KB After the recession: What's next for consumer lending in Canada? (2.97 MB)
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