Publications

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Making Care Mobile: Shifting perspectives on the virtualization of health care
Almost 2,500 Canadians told us they're interested in digital care practices that would improve the speed and access of their care. Learn what they want key decision makers to know when innovating health care delivery.

2011-07-22: Citizens’ Reference Panel on Health Services – Journal entry #5
The Citizens’ Reference Panel weekend deliberations may have come to a close, but the conversation on how to sustain Ontario’s health care system continues. Learn more in this entry.

Public Priorities for Ontario’s Health System -- A report of the Citizens’ Reference Panel on Ontario Health Services
The Citizens’ Reference Panel on Health Services aims to represent the public’s voice on the health care debate. Their report offers a platform to share their recommendations for creating sustainable health care to government, policy makers and health care providers.

Citizens’ Reference Panel on Health Services -- Profiles of people who use the health care system
During the first weekend deliberation, panellists created personas representing groups of Canada's population. The reason for the exercise? To motivate panellists to consider these personas and the communities they represent when brainstorming recommendations to improve the health care system.

2011-06-15: Citizens’ Reference Panel on Health Services – Journal entry #4
During the last of three weekend deliberations, the panellists turned the issues and possible solutions they identified when they last met into solid actionable recommendations.

2011-06-02: Citizens’ Reference Panel on Health Services – Journal entry #3
The panellists returned to the second deliberation to uncover different ways to improve the health care system. In this entry, panel chair Barbara Pitts reflects on what else emerged that weekend.

2011-05-11: Citizens’ Reference Panel on Health Services – Journal entry #2
Barbara Pitts left the Citizens' Reference Panel first weekend deliberation feeling energized and excited. Learn why in the second journal entry chronicling her experience.

2011-05-03: Citizens’ Reference Panel on Health Services – Journal entry #1
Get a first-hand perspective from Citizens’ Reference Panel chair Barbara Pitts on her experience with the panel.

HealthCast: The customization of prevention, diagnosis, care and cure
Ensuring Canadians receive well-rounded healthcare begins with transforming Canada’s health system. PwC interviewed 500 Canadians for ideas to drive the shift. Read the results and our recommendations in this report.

Returning to Health
This following white paper offers insights into how Chief Information Officers (CIOs) and Chief Sustainability Officers (CSOs) could work together to improve both sustainability and IT results for their organizations.