Business Issues

View this page in: Français Economic uncertainty | Risk management | Sustainability and corporate social responsibility | Performance improvement | IT and infrastructure | Business transformation and outsourcing

Understanding current and developing business issues and their impact is critical to a board member’s function. By doing so, directors can pose the right questions to management and grasp their ideas for the company’s strategic direction. The following key issues list relevant publications and articles that will help directors fulfill their responsibilities.

Global: The day after tomorrow for asset management
The following Flash-based presentation discusses the impact of the economic crisis of late 2008 on the asset management industry.

Canada: 2009 Energy Survey Q1 Update - Natural Selection: Evolution of Sustainable Companies
In this update, we present key financial data for the first quarter of 2009 for Canada’s public energy companies and trusts, as well as a more detailed look at issues affecting those companies’ ability to sustain their operations in the broadest sense.

US: The Quarter Close
This quarterly publication provides the key highlights from the last few months and identifies additional resources that provide more detailed information and guidance.

Canada: The Changing Face of Fairness Opinions
PwC partner Helen Mallovy Hicks discusses the recent OSC decision on fairness opinions, its relevance to companies, and the use of business valuation professionals when seeking a fairness opinion.

Global: 2009 PricewaterhouseCoopers Global Private Banking / Wealth Management Survey
The Global Private Banking and Wealth Management Survey 2009 gives a fascinating insight into the themes and trends impacting the world of wealth management as well as practical suggestions for actions wealth managers should be taking.

Canada: Total Tax Contribution 2008
Read PwC’s Total Tax Contribution 2008 report to obtain a clearer picture of how Canada’s complex tax system impacts businesses.

Canada: Tax Memo: Ontario Sales Tax Harmonization
Read PwC's industry-specific Tax Memos to learn the impact of the HST on your Ontario-based business and how to plan for transition.

Canada: Canadian Life Sciences Forecast 2009
This PricewaterhouseCoopers publication is designed to help stakeholders in the Canadian life sciences and biotechnology industry understand the challenges of their peers, especially in light of recent economic conditions.

Global: Mergers and Acquisitions a snap shot
Did you know that the new M&A standards could impact your company How will you compensate employees of the target? The new M&A Standards may impact your decision. Determining whether employee arrangements represent compensation for service prior to and/or after the acquisition will have a direct impact on the amount included as purchase price versus the amount expensed in the future.

Canada: Canadian Banks 2009
Canadian Banks 2009 examines the challenges of a tumultuous year in the economy, and also includes a survey of Canadians about what they think of Canadian banking today.

Economic uncertainty

For effective disaster planning, directors must monitor the economic landscape. This allows them to ask senior management timely questions about contingency plans that should adjust to key market changes.

Canada: Balancing Risk and Opportunity in a Downturn
The following article discusses the economic downturn and what issues directors should be paying attention to as we approach the recovery.

Canada: Q&A On the Role of Government in the Economic Crisis
Is transitioning to global accounting standards still the right move for US business?
PwC partners Mark Elliott and Michael Jordan discuss the recently released report Government and the Global CEO: Redefining Success.

Global: Point of View: Rethinking the Path to Global Accounting Standards
Removing the uncertainty from transition
Is transitioning to global accounting standards still the right move for US business?
The forces driving the US toward the use of global accounting standards existed well before the current credit crisis and will continue to exist after the economy has recovered.

Global: View Magazine
With the economy remaining center stage, the new issue of View examines the impact of the recession and its aftermath from several perspectives. In the cover story, PwC looks at the current credit crisis and how some savvy companies are rising above tougher credit conditions to usher in a new era of excellence.

Global: Distressed mergers & acquisitions
With the financial crisis, now is an ideal time to assess the appropriateness of distressed M&A as a strategic tool. This article focuses on the buyer’s perspective.

Global: From crisis to opportunity: Get up to speed
This PwC Global publication shares steps companies in the midst of a crisis should follow to recover control and extract value.

US: The Global Credit Crisis: What Directors Need to Know
(as featured in Board Governance series)
This series will help directors understand and deal with current changes related to corporate governance.

US: Financial crisis of 2008: Navigating and mitigating risks
Over the past year the financial markets have experienced unprecedented turmoil, uncertainty and change. What initially began as a decline in homes values and illiquidity in the subprime mortgage market, has now evolved into a broader capital markets crisis having far reaching global ramifications.

Global: Banking banana skins 2008: An industry in turmoil
Leading members of the finance industry were surveyed to find out their concerns about the soundness of the financial markets.

US: Planning for the Unknown: Mitigating unknown and unknowable risks through effective Enterprise Risk Management
Effectively identifying and managing emerging risks requires a systematic and disciplined approach. In this article, you will read about the five step approach PricewaterhouseCoopers recommends.

US: Meeting the challenge of the current financial crisis
The world has changed, and changed abruptly. The current credit crisis in the US has shaken financial markets, undermined consumer and investor confidence, and is threatening economies around the world. We have identified seven key steps that companies should take today in order to position themselves to successfully navigate the rough waters and emerge victorious—identifying and managing risk to survive today and capitalizing on market opportunities to gain and sustain competitive advantage over time.

Risk management

Directors must constantly educate themselves on the most effective risk management systems so they can best assess senior management's risk strategy.

Canada: The U.S. Foreign Corrupt Practices Act – What Canadian Directors Need to Know
The following article discusses the U.S. Foreign Corrupt Practices Act (FCPA) and what Canadian directors need to know to mitigate the risks.

Global: PwC's Governance, Risk and Compliance webcast series
Today's business world is constantly changing — it's unpredictable, volatile, and increasingly complex. By its very nature, it is fraught with risk. Today, the challenge lies in knowing which risks represent significant opportunities and which are rife with potential pitfalls. To help organizations better understand and prepare for these challenges, PwC is offering a Governance, Risk and Compliance Webcast Series. Each webcast provides key insights and takeaways that you can use to improve governance, risk and compliance at your organization. Upcoming webcasts include: Exploring Emerging Risks in a Global Environment on 6/18, and Privacy Compliance: The Top 10 Things You Need to Know Now on 9/17.

Global: Exploring Emerging Risks
This paper looks at how organisations identify, assess, and manage risks, what techniques they are using as basis for determining response strategies that align with their strategy, and risk appetite and tolerance.

Global: Making smarter risk decisions: Reinventing risk
This PwC assurance publication outlines how long-term business success hinges on the ability to reinvent risk management from a process and cultural standpoint and offers strategies for making smarter risk decisions.

Global: From crisis to opportunity: Get up to speed
This PwC Global publication shares steps companies in the midst of a crisis should follow to recover control and extract value.

Global: Integrating political risk into enterprise risk management
This publication shares PwC's framework to help executives understand the impact of political risk.

US: 2009 Current developments for directors
This publication provides information, insights and practical guidance to help directors meet the today's demands more knowledgeably.

US: What directors think: Special supplement
This Corporate Board Member and PwC research report surveyed more than 1,200 corporate directors about how they're coping with demands on their time and talent.

US: Emerging trends in corporate governance
This joint report with Corporate Board Member outlines the results of an academic council that conducts annual roundtable discussions considering emerging challenges boards of directors face and will face in the future.

US: Financial crisis of 2008: Navigating and mitigating risks
Over the past year the financial markets have experienced unprecedented turmoil, uncertainty and change. What initially began as a decline in homes values and illiquidity in the subprime mortgage market, has now evolved into a broader capital markets crisis having far reaching global ramifications.

Sustainability and corporate social responsibility

Sustainability and corporate social responsibility are complex multi-stakeholder issues that impact corporate governance. Boards must learn how to disclose in-depth non-financial reporting and provide oversight in a carbon-constrained economy.

Canada: PwC newsletter on Sustainable reporting: Report Ability — Spring 2009
"Report Ability", PwC Canada’s regular newsletter on sustainability reporting, provides useful information to writers and readers of sustainability reports across Canada.

Canada: The Forecast
This PwC publication examines the various issues revolving around climate change in Canada.

Canada: Is IT part of the problem or part of the solution?
This publication shares why organizations shouldn't solely focus on employing computing devices efficiently.

Global: Sustainability yearbook 2008
This sustainability publication discusses current challenges and opportunities for companies.

Global: Going green: Sustainable growth strategies
This report and podcast series is based on a global on-line survey of technology industry executives conducted by the Economist Intelligence Unit and in-depth personal interviews with industry leaders and PwC's subject matter professionals.

UK: Sustainability: Are consumers buying it? July 2008
The report shares insight into what consumers think and how they are likely to behave – as well as how retailers and consumer businesses will need to change to address sustainability.

Global: CSR: From risk to value
This publication discusses why and how corporate social responsibility impacts a company's value and why it's becoming a strong movement within the business community.

Global: The sustainability agenda: Industry perspectives
PwC examines the unique challenges and dynamics of complex global supply chains across five key sectors: energy, transportation and logistics, retail and consumer, technology and banking and capital markets.

Global: Corporate responsibility reports: The role of assurance providers and stakeholder panels
According to this PwC survey, using a stakeholder panel, in addition to an assurance provider, can give a more complete picture of a company's corporate social responsibility performance.

Global: Carbon disclosure project report 2008
This report provides insight into how the 383 listed companies in the Global 500 track their carbon footprint and consider the risks and opportunities of carbon on their business.

US: 10Minutes on Sustainability Cost Reduction
Companies are justifiably anxious to reduce costs. But the problem with many cost-cutting measures is that they are put into practice without considering their sustainability. Often, cost savings achieved in the short term eventually leak away. The failed cost reduction initiatives wind up damaging corporate infrastructure and culture, leaving companies struggling well after the recession ends.

US: 10Minutes on Climate Change
10Minutes on Climate Change provides PwC's insights on how to ensure your company has an effective corporate response as climate-related issues grow in complexity.

Performance improvement

To ensure management sustains the company, directors must build on leading practices that will drive their organization’s financial, operational and environmental health.

US: Corruption crackdown
The following publication discusses how the Foreign Corrupt Practices Act (FCPA) is changing the way the world does business.

Canada: Performance Management Matters: Sustaining Superior Results in a Global Economy
PricewaterhouseCoopers has teamed up with international partners to create this survey to discover how leading organizations use performance management to best align their business goals with their business metrics.

US: Leveraging compliance: Standardization and simplification of risk adjusted performance reporting
This article examines how finance chiefs of the largest internationally active financial institutions are starting to take advantage of the data advances.

US: How leadership must change to meet the future
In this paper, PwC addresses what leaders need to know about key business revolutions and how to translate them into success quotients to define a distinctive leadership framework.

US: How to achieve more timely, accurate and transparent reporting through a smarter close
This PwC US publication examines how smart, efficient closing cycles create a foundation for evaluating performance and supporting business decisions.

IT and infrastructure

These days, information is central to a company’s value. That’s why the board has a responsibility to ensure management dedicates appropriate money and resources to protecting it.

Global: Global state of information security survey 2008
The survey elicits insights on security and privacy practices from 7,200 IT, security and business executives across all industries and more than 100 countries.

Canada: Is IT part of the problem or part of the solution?
This publication shares how a comprehensive sustainability strategy can not only benefit the planet but also help businesses achieve real cost savings from using IT sustainability.

Canada: IT Governance in Practice: Insight from Leading CIOs
Global CIOs share their views on IT governance, their experience with IT governance implementation and what it takes to make IT governance work.

US: IT effectiveness: Why isn't IT spending creating more value?
This whitepaper discusses how business leaders can reverse course and start a new cycle of IT value creation.

Global: Managing the Risks and Rewards of Collaboration
How can technology companies manage the risks to reap the rewards of collaboration? To answer this question, PwC surveyed over 150 senior technology industry executives worldwide, and conducted in-depth personal interviews with industry leaders and PwC subject matter professionals.

Business transformation and outsourcing

Outsourcing has become a key business strategy to enable growth and better manage short-term costs. Directors must challenge management by considering various outsourcing models to improve service delivery.

Global: Confidence in the face of turmoil
In this paper, PwC examines how the economic downturn impacts on new decisions to outsource and decisions to renew outsourcing and offshoring arrangements.

Canada: How to succeed in outsourcing through strengthened governance
This brochure discusses how companies need to build a governance framework that bridges the gap between assessing risks and managing them.

Global: How can pharmaceutical and life sciences companies strategically engage global outsourcing?
This factsheet shares how pharmaceutical and life sciences companies should compete in a highly volatile global market.

Canada: Outsourcing comes of age
This PwC survey confirms the growing complexity of outsourcing from changes in the customer-supplier relationship to the emergence of new stakeholders and new governance models.

Canada: IT Outsourcing: The Importance of Retaining a Strong Management Capability
According to this publication, outsourcing non-core IT functions can deliver significant business benefits when appropriately implemented, however companies must know the success factors for effective outsourcing.

Global: Collaborate and Innovate: a new world of sourcing
This publication shares emerging best practices from leading companies.

US: How an integrated global approach can lead to sourcing success
This PwC advisory services paper presents articles outlining how global sourcing approaches can provide success for companies.

Global: Confidence in the Face of Turmoil: Making Sourcing Decisions in an Economic Downturn
In this paper, PwC examines how the economic downturn impacts on new decisions to outsource and decisions to renew outsourcing and offshoring arrangements.

Listen and subscribe to our managing in a downturn podcast series