A Message from Our CEO

PwC’s Bill McFarland discusses the firm’s commitment to corporate responsibility

At PwC, we understand the important role we have to play in being part of the solution to global challenges. We have a responsibility to help create a more sustainable future for generations to come.
We take this role seriously which is why our commitment to making a difference to the success of our communities is a key part of our Canadian firm’s vision and business strategy.
In this, our fifth annual Corporate Responsibility Highlights publication, we outline some of our achievements along our Corporate Responsibility (CR) journey as well as some challenges we’ve faced and will face in the future.

Our CR strategy is focused on promoting responsible business practices. That includes providing high quality services, building an inclusive workplace, engaging with the communities where we work and live, and being sensitive to our environmental footprint. We aspire to be catalysts for change, using our skills, voices and relationships to work with others and influence activities that make a difference and have a lasting positive impact on the world around us.

For example, in FY13, we asked our people to complete a National Inclusion Survey to help us better understand how we celebrate our differences and create a truly inclusive workplace. Through our National Staff Council, we also took action on feedback from our employees about important business issues, including providing more work life flexibility options. And our recent Global People Survey scores highlighted significant increases in our employees’ satisfaction with our firm being a great place to work.
The PwC Canada Foundation also achieved great community outcomes with our skills-based volunteer initiative having significant impacts. We also strengthened our Green House Gas emissions monitoring by reporting quarterly rather than once per year.

We’re always working to improve our responsible business practices. We undertook an analysis of our business practices to identify risks extending from environmental, social and governance issues.
We achieved many successes in FY13. We also have lots of work to do to continue to earn the trust of our stakeholders.
I’m confident that PwC has the vision and commitment to create a more sustainable model for future generations. We’re excited to share our process and next steps with you in this report. Working together we will make a difference.

Bill McFarland 
CEO and Canadian Senior Partner