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Are you customer centric? A closer look at what’s trending in retail banking
For banks, keeping pace with the rapid changes in technology and customer preferences can be difficult. We’ve identified 11 global trends to help you become customer centric.

Banking Banana Skins 2014 — The Canadian Results
This year's survey showed that Canadian banking executives feel the most prepared to deal with these risks compared to their global counterparts—a testament to the relative strength of the Canadian banks.

Driving success around the world
Although the financial crisis has been disruptive, it has also been transformative for the automotive finance industry.

Canadian Banks 2014 - How strong are the Canadian banks? Perspectives on the Canadian banking industry
Canadian banks enjoyed relatively smooth, steady sailing in 2013. But risks and challenges loom under the surface, with downward pressure on return on equity and an ever changing regulatory environment.

Global BCM tax newsflash: Federal Administrative Court decision on beneficial ownership in equity finance transactions
This Newsalert draws your attention to the third Federal Administrative Court decision related to the definition of beneficial ownership from a Swiss withholding tax perspective in the case of derivative transactions.

Consumer Lending Survey 2013
When it comes to household debt, Canadians want to do the right thing. They want to cut their debt. There’s just one problem: they struggle with their resolve.

Global BCM tax newsflash: The latest tax and regulatory developments on the Capital Requirements Directive IV
The “CRD IV” package focuses on capital requirements for banks and investment firms but also includes tax transparency requirements for banks.

Banking Review: Winter 2013
Smartphones are becoming an indispensable tool in daily life; this issue explores the rise of mobile payments, mobile guidelines in Canada and US, and the competitive advantage of banks gaining the trust of consumers to safeguard their data and privacy.

Building on strength: Perspectives on the Canadian banking industry
In this publication, we review the past and analyze how the Canadian banking system has developed, the impact emerging issues has on results such as regulatory capital and return on shareholders’ equity today.

Workforce performance in Canadian banking
This study of workforce performance in the Canadian banking sector included data submitted for calendar years 2006 to 2010 from a sample of both large and medium-sized Canadian banks.

Navigating Through Regulatory Complexity: Perspectives on the Canadian banking industry
The following publication discusses various facets of Dodd-Frank – including provisions for asset managers, whistleblowers and over-the-counter (OTC) derivatives – and how they may impact Canada’s banking sector.

Banking Review: Fall 2011
In this edition of Banking Review, we discuss a new private banking and wealth management report, the importance of finance reporting data, and the changing world of internal audit.

Banking Review: Spring 2011
The Spring 2011 edition of Banking Review discusses capital management, reveals findings from the 14th Annual Global CEO Survey, and provides results from our consumer lending survey.