Full metrics list

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The Report comprises the following sections of measurement:

Financial impact: analyses the relationship of profit and loss financial results on a 'per full-time employee' (FTE) basis.

-Revenue per FTE
-Cost per FTE
-Profit per FTE


Productivity and value added: reviews the investment in human capital in relation to the revenue generated and total costs incurred are important generic indicators of productivity.

- Remuneration per Revenue
- Compensation per Revenue
- Remuneration per Total Costs
- Compensation per Total Costs
- Human Capital Return on Investment (HC ROI).


Compensation & Benefits: measures aspects of the structure of the organisations remuneration bill, including compensation, benefits and the variable elements of compensation, performance related pay and attendance related pay.

Average Remuneration
Average Compensation
Average Benefits
Benefits per Compensation
Variable Play per Compensation
Performance Related Pay per Compensation


HC Behaviours: focuses on two objective aspects of measuring employee engagement (i) absence metrics and (ii) turnover metrics.

-Absence Rate (by staff category)
- Sickness Absence Rate (by staff category)
- Absence Cost per FTE;
- Turnover Rate (by staff category); - Involuntary Termination Rate; - Resignation Rate (by staff category); - Resignations by Length of Service; - Average Tenure.

HR Function: reviews the size and cost of the HR function relative to the workforce served and the organisation's overall cost base.

- FTEs per HR Department FTE
- HR Department Cost per FTE
- HR Department Cost per Total Cost
- Average HR Remuneration
- HR Managers Ratio
- FTEs per HR Functions FTE (Strategy, Resourcing, Compensation and Benefits, Learning and Development, Payroll and Personnel Administration);
- HR Functions Cost per FTE (Strategy, Resourcing, Compensation and Benefits, Learning and Development, Payroll and Personnel Administration).


Resourcing: reviews the level of external recruitment activity, the cost of hiring, recruitment cycle time and levels of acceptance for job offers.

-External Recruitment Rate (by staff category);
-External Addition Rate
-External Replacement Rate
-Cost per Hire
-Acceptance Rate
-Internal Promotion Rate
- Graduate Recruitment Rate
-Average Graduate Compensation


Learning and Development: measures the resource inputs, cost/investment and activity levels of Learning and Development provision.

- FTEs per Learning and Development Function FTE
- Learning and Development Investment per FTE;
- Learning and Development Investment per Compensation;
- In-house/ External Training Cost per FTE;
- Technical/ Soft Skills Training Cost per FTE;
- Learning and Development Hours per FTE;
- In-house/ External Training Hours per FTE;
- Technical/ Soft Skills Training Hours per FTE;
- Learning Coverage Rate;
- Learning and Development Events per Head.


Operational and support functions: measures the structure and afferent costs of main operational and support functions.

- FTEs per Function FTEs (Finance, Sales, IT, Marketing);
- Function Costs per FTE (Finance, Sales, IT, Marketing);
- Function Costs per Total Costs (Finance, Sales, IT, Marketing).


Structure reviews a selection of workforce structural metrics.

- Span of Control;
- % Managers;
- % Managers and Professionals; - Rookie Ratio; - Gender Diversity

  • % Women in the organisation;
  • % Women managers;
  • % Women professionals.