Making sense out of ISO

Download the ISO Seminar invitation (56.9kb)

On August 27, 2009 in Curaçao and August 28, 2009 in Aruba, PricewaterhouseCoopers organized a seminar about the ISO quality standards. The keynote speaker at this event was Steven Raduy, Director Advisory at PricewaterhouseCoopers Canada and expert in the field of quality standards, including International Organisation for Standardization (ISO). During the seminar it was emphasized how the ISO quality standards can add value to organizations. In addition, it was discussed why obtaining ISO standards is also of importance to local organizations. 

“Business is changing worldwide. With the new global economy we are seeing that international companies, government agencies are increasingly facing risks.” This says Steven Raduy of PricewaterhouseCoopers Canada. “The choice of a business partner can be risky, for example for the reputation. Reputation is increasingly influencing the way clients and consumers make choices. Companies in Curacao and Aruba are also affected by this.”

According to Steven Raduy, more formality, by means of regulations and procedures, and a greater level of expectations is being embossed on local businesses because of current economic developments. Having an ISO certification demonstrates that local organizations see the importance of sound business management. This is of importance to shareholders, co-workers, clients and other stakeholders. The most important benefits of a complete implementation of ISO can be cost savings, more client focus and possibly an increased market share. The ultimate goal of all this is obviously to improve the business results.