Crisis management

Crises—hurricanes, fires, terrorist attacks, IT systems failures, labor disputes, strategic errors —can all have a direct impact on shareholder value, revenues, market share, brand equity and customer service . . . which is why business continuity has never been more important for today’s businesses. In today's global market place the definition of a crisis has changed, significantly—no longer are disasters only discussed in terms of bad weather or human errors, but also your ability to remain connected with your supply chain and customers. But, you may also have to deal with (sometimes catastrophic) consequences of broader forces: trade and industry downturns, shifting markets and aggressive competitors, cross-border disputes, fraud, or regulatory investigations. Any one of them can put your company at risk. Add to that the fact almost any serious crisis can also give rise to a multitude of non-financial challenges—pressure from shareholders, suppliers and customers; regulatory scrutiny; as well as reputational damage—it’s clear that swift, decisive action is the key to regaining control, restoring performance, and rebuilding value. That's why well-timed intervention is critical. Otherwise the results can be severe, sometimes irreversible. Obviously, no organisation can possibly prepare for every disaster scenario, but the more extensive its planning, the better-prepared it will be. A robust business continuity plan documents the steps to be taken, the resources needed and the procedures to be followed before, during and after the crisis.

If this is your situation:

  • You are facing a serious financial crisis, which has led to declining earnings, as well as liquidity and cash-flow blockages.
  • You must develop a robust disaster recovery system that can, should a major crisis occur, restore your company’s stability and operational integrity—quickly and cost-effectively.
  • You are at the affect of unforeseen market shifts or rapidly changing consumer choices.
  • You are confronted by a possible—and very damaging—breach of contract on the part of one of your major suppliers (or customers).
  • Your company is weighed down by too much debt and poor liquidity.
  • You are facing a downgrade in your credit rating.
  • You suspect that your company is being financially manipulated and you need to appoint independent reporting accountants to appraise the situation and apply feasible options.
  • Your company may be facing bankruptcy and needs reliable, trustworthy professional advice.
What PwC can do for you.

At PricewaterhouseCoopers (PwC) our experienced professionals can help you create disaster and recovery plans that prioritise the recovery of your organisation's business processes in order to achieve the optimal allocation of resources focused on protecting revenue and containing costs. Our teams focus on three main areas: business recovery services, dispute analysis & investigations, and disaster recovery. Our business recovery specialists are trained to rapidly identify problem areas, gain cooperation and consensus, resolve issues quickly and efficiently, and implement solutions with sensitivity and precision. And we offer a full range of recovery services, from turnaround and restructuring plans to exit strategies. Our dispute analysis & investigations teams combine financial accounting skills with the most advanced forensic technologies available. They can reduce business disruptions, stem financial losses, and help restore reputational damage—and deploy corrective tools and processes that help mitigate future problems. Finally, our disaster recovery professionals are trained to respond with sensitivity and support to both the emotional and economic turmoil that catastrophic events invariably bring about. We can work with you—and public sector resources—to restore your company’s robustness and integrity. Whatever your industry, you can depend upon us to create business partner/third party continuity plans that will ensure uninterrupted service and protection of your company’s entire value chain. At PwC we can put the knowledge and proficiency of our widely-experienced professionals at your disposal in virtually every industry and business discipline. It’s all part of our commitment to serving you and your business needs, worldwide.




Contacts
Bert Kuypers
Partner
Michael De Roover
Partner
Floris Ampe
Partner

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