IT Convergence [ PDF download 561 kb ]
Motivated by promises of reduced network infrastructure costs and improved productivity through converged applications, many organisations are deploying or investigating the feasibility of ICT convergence.
Threat and Vulnerability Management [ PDF download 528 kb ]
The PricewaterhouseCoopers approach to helping businesses manage their threats and vulnerabilities is anchored firmly within the following four fundamental components: Threat Detection and Vulnerability Detection (the activities that focus on data collection), Security Information Management (the capabilities that convert securityrelated data into information), and Threat and Vulnerability Security Remediation (the capabilities that translate this information into action). Together, these four essential elements comprise the Common Component Framework necessary to deliver your enterprise with the level of protection most appropriate to your industry, your risk profile and your enterprise business objectives.
IT Asset Management [ PDF download 698 kb ]
An IT Asset Management (ITAM) programme aims to determine and use accurate physical, financial and contractual asset information to assist in making enterprise-wide business decisions that result in improved risk management, cost anagement and operational efficiencies. ITAM is also concerned with the value, contract, depreciation; service level, ownership and entitlements associated with all the components that comprise an organisation’s technology infrastructure.
IT Governance [ PDF download 729 kb ]
IT governance can be described as the specification of decision rights and accountability frameworks to encourage and drive desirable and required behaviour in the usage and management of IT1. The IT Governance Institute defines IT governance as part of the enterprise governance effort, and comprises the leadership, organisational structures and processes that ensure that the organisation’s IT sustains and extends the organisation’s strategies and objectives. IT governance is a responsibility of the board of directors and executive management.
Security Convergence [ PDF download 93 kb ]
Virtually all organisations have invested in security to protect information assets. However, increasing threats and changing business models – the inclusion of outsiders into the internal technology environment, for example – call into question whether security efforts are meeting business needs as effectively as possible. The misalignment that currently exists between security efforts and business objectives must be addressed.
Identity Management and PKI [ PDF download 1.87 Mb ]
As part of an end-to-end security solution, Identity Management (IdM) addresses your company’s need for certainty by identifying the user, determining what the user can do, determining the level of trust the user should receive, protecting your organisation’s information, and alerting you if your information has been compromised.
How optimising security access controls can help organisations build sustainable internal control environments
[ PDF download 44 kb ]
IT Planning and Strategy [ PDF download 1.59 Mb ]
At PricewaterhouseCoopers we help our clients to transform themselves and their industries in the pursuit of competitive advantage and operational effectiveness by using IT. Our IT Strategy Formulation solution enables clients to achieve rapid transformational change.
Multimedia Contact Centres [ PDF download 78 kb ]
PricewaterhouseCoopers’ Call Centre Services aim to assist our clients involved in call centre installations in realising the strategic benefi ts from their investments.
IT Cost and Value Management [ PDF download 2.50 Mb ]
Organizations that manage their IT functions as a business, that is, as a mainstream component of the enterprise hat advances corporate goals and profi ts, that is subject to rigorous measurement, and that is held accountable for the achievements of specifi c goals and objectives are discovering that technology can fulfi l its promise.
