Global Best Practices® knowledge base
Understanding how top-performing companies operate requires a different point of view—what we call a process view. To facilitate this understanding, Global Best Practices uses a common framework to define the key processes that every company performs, regardless of industry or product and service.
The process classification framework defines 13 processes that every organisation performs — whether they are a manufacturer, service organisation or financial institution. The scheme creates a common ground for business professionals in different industries to compare processes, ensuring an “apples to apples” approach to benchmarking their practices against each other and against best practices.
